1. Our company attaches great importance to the marketing and labeling of products and services, complying with relevant regulations and international standards, and obtaining the necessary certifications, including ISO9001, QC080000, and UL safety certifications.
2. Our company values customer feedback. In addition to individual visits, we have set up contact windows and email addresses on our website to provide smooth complaint channels. The company adheres to the principle of integrity to properly handle and provide feedback to protect customer rights and interests.
3. We regularly conduct annual customer satisfaction surveys to understand customer needs and provide comprehensive services.
4. We firmly believe that understanding customer needs and improving customer satisfaction are essential to enhancing our company's reputation, growth, and service quality.