Shareholders/Investors

  . Future development potential
  . Innovative management
  . Corporate governance
  . Sustainable development strategy

 . Shareholders' General Meeting (annually)
 . Financial Annual Report (annually)
 . Official website information (real-time)
 . Public Information Observing Station   announcements (irregularly)

ir@microcosm.com.tw

- In 2023, there were a total of 16 major announcements.

- Financial and business-related information is released irregularly in the form of announcements or press releases, and files are also placed on the company's official website for disclosure every quarter.

- Invited to attend an investor conference on September 27, 2023.

Employees

  . Professional ethics and regulatory   compliance
  . Human rights
  . Labor relations
  . Talent development
  . Compensation and benefits
  . Occupational safety and health   management

 . General Manager's mailbox for messages,   complaints, and interactions(real-time)
 . Labor-management meetings / Employee   Welfare Committee meetings(irregularly)

hr@microcosm.com.tw

- On 2023/2/23, employee health check-ups were provided.

- Offered approximately 15 shopping discounts for employees.

- Re-elected the members of the Welfare Committee, with a term of one year.

- Biannual organization of factory-wide fire safety education training/drills.

- On 2023/11/9, an external speaker was hired for a lecture on "Legal Concepts for Technology Industry Employees."

- On 2023/9/13, an anti-workplace bullying campaign was conducted.

- Irregularly organized professional training for various departments (In 2023, the total number of participants in internal training sessions was 384, and the total number of participants in external training sessions was 47).

Customers

  . Customer service

  . Product quality

  . Hazardous substance management

  . Annual customer satisfaction survey   (annually)
  . Customer audits (annually)
  . Meetings, phone calls, and emails(real-time)
  . Phone or email communication(real-time)

886-6-5050662  ext.507
  sales@microcosm.com.tw

- In 2023, immediate feedback was collected on customer service quality and customer complaints were addressed.

- Diversified product development; participated in major exhibitions in 2023 - TOUCH TAIWAN, TPCA TAIPEI, and Semicon Taiwan. These events were used to release and expose more product information, providing opportunities to interact with peers, explore the latest trends and innovations.

- In the 2023 satisfaction survey, based on the number of responses collected, the highest satisfaction was in HSF control and product quality, while the lowest was in pricing.

- Irregularly, in 2023, there were 4 customer audits (including online audits) and hazardous substance-related surveys, with no major deficiencies.

- Successfully completed IECQ QC080000 and ISO 9001:2015 external audits in 2023 with no major deficiencies.

Suppliers/Contractors

  . Professional ethics and regulatory   compliance
  . Sustainable supply chain management
  . Chemicals management

  .  Annual  supplier audits by the company (annually)
  . Meeting discussions (real-time)
  . Phone or email communication(real-time)
  . Violation of professional ethics reporting hotline and mailbox (real-time)

purchase@microcosm.com.tw

- In 2023, a total of 12 qualified category A suppliers were audited in paper form as part of the implementation process.

Government

  .    Regulatory compliance
  . Occupational safety and health management
 . Environmental management

  . Official document exchanges and phone communication (real-time)
  . Participation in research and  development meetings, promotional meetings, and information sessions (irregularly)
  . Company website information  disclosure (real-time)
  . Public Information Observing Station information uploads (real-time)
  . Reporting reviews and on-site audits (annually)

csr@microcosm.com.tw

- Immediate handling of documents, correspondence emails, and questionnaire systems from the Over-the-Counter Exchange.

- Immediate handling of regulatory-related tasks.

- Prompt processing of administrative correspondence from various government entities.

- Participation in a corporate governance evaluation system promotional course held by the Over-the-Counter Exchange on 3/14, and a briefing on matters to be handled by companies listed on the exchange in 2023, held on 10/18.